Returns & Refunds



CAMILLA KARM RETURN POLICY

RETURNS & EXCHANGES 

 We have a 14-day return and exchange policy starting from the date you receive your package. Merchandise received past 14 days of delivery date will not be accepted.

Refunds will be processed and a credit will automatically be applied to your credit card or original method of payment. Please note full inspection and processing of returns can take 2-3 weeks.

To be eligible for a return or exchange, your item must be unused, unwashed and in the same condition that you received it. It must also be in the original packaging.

To initiate a return or exchange, you must first contact a Customer Representative at info@camillakarm.com with a detailed description of what you want to return or exchange plus your order number and we will get back to you with confirmation within 1-2 business day(s). For exchanges, please specify the new style /color / size you wish to receive.

CAMILLA KARM reserves the right to assess merchandise and determine whether damage is a result of defective production or normal wear-and-tear. Discoloration, tears, and/or other material deteriorations that occur with use will not be regarded defective.

To complete your return or exchange, please fill out the included Return Form. For exchanges, specify the exchange item and the new style /color / size on the return/exchange form, and include both this completed form, and your receipt of purchase, in your return package. Please note that you are responsible for your own shipment costs when returning an item.

Once your return has been processed, you will automatically receive a notification.

Please note that personalized Items cannot be returned or exchanged.

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